iRobot Roomba 560 vs. Neato XV-11

Writing by Evan Ackerman on Friday, 4 of June , 2010 at 5:16 am

Now that we’ve reviewed both the iRobot Roomba 560 and the Neato XV-11, you’re probably wondering which one you should get. There’s no easy answer, but in this post we’ll highlight the features of each robot and the differences between them, so that you can decide which one is right for you.

If you haven’t read our individual reviews of each robot, you can get lots more detail at the following links:

BotJunkie Review: Neato Robotics XV-11
BotJunkie Review: iRobot Roomba 560

And, there will be jousting, after the jump.

-Design

Both robots are approximately the same size, with two driver wheels underneath and a touch sensing bumper at the front. The Roomba is round, allowing it to turn all the way around in place, while the XV-11 has a square front to help it get into corners more effectively.

The XV-11 is slightly taller:

This means that if you have furniture that’s within that height difference, the Roomba will clean underneath it but the XV-11 won’t. The XV-11 is just under 4 inches tall, while the Roomba is a bit over 3.

Both robots have a built-in carrying handle. The XV-11 is a little bit heavier. They both seem very solid and robust (although you probably want to avoid dropping them), and both come with a one year warranty.

Both robots include one button cleaning, meaning that whatever else they can do, at the very least you can just push the big “clean” button on them and they’ll go vacuum. The Roomba 560 has additional dedicated displays for scheduling cleaning times, while the XV-11 has a small multipurpose LCD display.

-Features

Both robots come with charging docks that they can return to autonomously. The Roomba’s dock is drive-on, which means that the robot charges by driving onto a little platform. The XV-11’s dock is drive-up, which means that the robot presses against the dock. The XV-11’s dock includes a storage compartment for the power adapter, which is a useful feature, since you can store the adapter inside the dock if you don’t need the extra power cord length. Both robots will attempt to ’snug’ back up to their charging contacts if they get accidentally moved.

The Roomba 560 and the Neato XV-11 both allow for on-board scheduling. You can set different times for each day of the week, and the robot will undock, clean, and redock to recharge itself. It’s relatively easy to program this on both robots, although the XV-11’s LCD makes it a bit easier.

Due to its LCD, the XV-11 has a distinct advantage when it comes to user communication. The screen tells you if you need to perform maintenance tasks, or what to do if the robot isn’t doing what it’s supposed to be doing. The Roomba will sometimes speak in a female voice when it needs assistance, but for more obscure technical issues it just beeps, and you need to keep track of the number of beeps and look up what they mean online, which is far less convenient.

Both robots come accessories that you can use to keep them away from certain areas. The XV-11 uses a magnetic strip (you get 15 feet of it and can buy more for $30) that you place on the floor, and the robot will clean up to it but not go over. You can cut the strip up, and it sort of bends enough to make curves. The Roomba uses Virtual Walls, which are little towers about the size of a coffee cup that project infrared beams which the robot won’t cross over, so you can leave them up around doorways and stuff even when the robot isn’t vacuuming. The beams will reach out to about 8 feet, and the Virtual Walls run on batteries. The 560 comes with two, and buying another one will cost you $40.

-Cleaning

The Roomba and the Neato XV-11 use significantly different techniques to vacuum areas. The Roomba uses a variety of cleaning behaviors to cover a room, using input from its sensors to decide where to go next. It doesn’t know where it has or has not been in the absolute sense, but on average, it will cover each area of a room 3-4 times, which helps it to clean more thoroughly.


Roomba 560 cleaning pattern

The XV-11, on the other hand, has a laser sensor that creates a map of walls, doorways, and obstacles. The robot then plans a route to cover the entire area efficiently, generally with a single pass over most points.


XV-11 cleaning pattern

We should point out that neither the XV-11 nor the Roomba is a total replacement for a human wielding an upright vacuum with a hose attachment. Rather, they’re maintenance tools, designed to minimize the amount of vacuuming that you have to do. That said, we found both robots to clean very effectively on hardwood, comparable to a conventional upright vacuum over most of the floor. Because of their shapes, however, the robots aren’t quite as good close to obstacles, along walls, and in corners.

The XV-11 is better at cleaning along walls and corners in most cases, since its square front allows it to get in closer, although it doesn’t always get into corners in the ideal orientation. Because the Roomba is round, it relies on a spinning brush to sweep into corners, which is less effective than getting the entire vacuum in there. It’s worth noting, though, that this spinning brush extends beyond the reach of the vacuum, outside the body of the robot, which means that the Roomba can (sort of) clean beyond its own chassis, while the XV-11 can’t. The effectiveness of the spinning brush is mediocre at best, however, since it often just kicks dirt somewhere else where the Roomba may or may not get later. Basically, neither robot can make up for the hose attachment on a conventional upright vacuum when it comes to tight areas.

On carpet, both the XV-11 and the Roomba did fairly well, although not as good as an upright. The Roomba cleaned slightly better in general, and significantly better when it came to pet hair, probably because of its bristle brush. The rubber brush on the XV-11 tended to leave streaks of pet hair behind it. Neither robot got pet hair completely cleaned up, though, and they did especially poorly around table and chair legs. Also, iRobot has pointed out that crossing over carpet from multiple angles changes the nap of the carpet and is better for getting dirt out, which I tend to believe… The XV-11 cleans in a single pass.

The XV-11 is significantly faster than the Roomba, about four times faster, cleaning my living room in 12 minutes as opposed to the Roomba’s 45. This difference will increase as the robots are asked to clean larger rooms or more rooms. The XV-11 doesn’t move faster, but since it doesn’t cover most areas more than once, it’s done much faster. Also, it knows exactly where its dock is, and doesn’t have to spend time searching for it after it’s finished. Of course, if you’re taking advantage of the scheduling feature, these vacuums are running by themselves when you’re not home, in which case speed (and noise) may not matter nearly as much. In this case, the question changes from is it faster to how much area can each robot cover per charge, how long does it take to recharge, and how effectively can it resume coverage of multiple rooms? The XV-11 has a pronounced advantage here, because it cleans more efficiently: It spends significantly less time on each room, is better at finding its way from room to room (since it can see doorways), can more reliably find its way back to its charging dock if it needs to (since it creates a map), and then can return to exactly where it left off and finish cleaning without any redundancy in coverage. Some models of Roombas include Lighthouse technology which helps them clean multiple rooms more efficiently, but the 560 does not.

The XV-11 seems significantly louder than the Roomba; both are significantly quieter than an upright vacuum. We’re waiting for exact decibel numbers.

Both robots have minimal issues cleaning entirely autonomously, meaning that in general, you really can just let them do their thing from start to finish without having to worry about them getting lost or stuck.

-Maintenance

Both robots require you to empty their dustbins on a regular basis. Depending on how many rooms you have them clean, and how dirty your floors get, this could be anywhere from every cleaning to every three cleanings or so. Both robots will inform you when their dustbins need to be changed, so it’s not something you really have to worry about… Although it’s better to empty them before they fill completely, especially if you have the robots clean autonomously.

The dustbin on the XV-11 is marginally easier to access than the one on the Roomba, since it lifts out of the top of the robot instead of out of the back. Also, the XV-11’s air filter keeps the dust in when you lift the bin out; you remove the filter to empty the bin. The Roomba’s bin doesn’t have a cover like that, so there’s the potential to make a huge mess unless you pull the bin out carefully and keep it in the correct orientation. The XV-11 also has a larger dustbin, but I wouldn’t call it significantly larger.

The air filters on both robots are easy to access and replace, being integrated into the dust bins themselves. Replacement filters for the XV-11 cost $19 for 6, and for the Roomba it’s $19 for 3.

The XV-11 is much better at keeping itself clean as it cleans, especially when it comes to hair (pet and otherwise). I have a couple cats, and while the Roomba was significantly better at picking up cat hair, it also got a lot of cat hair wrapped around its bristle brushes, as well around the bearings holding the brushes in place. After just a few vacuumings, you’ll need to take the brushes and bearings out and clean them by hand, which is a dirty and annoying process. iRobot includes a tool to help with this, but I’ve often had to resort to scissors and brute strength to get the hair out of the bristle brush. The XV-11, on the other hand, while not as good at picking up pet hair, remains very clean, on both its brush and bearings. After 3 rounds of my living room, the Roomba was very dirty and tangled underneath, while the XV-11 looked brand new.

Lastly, there are maintenance tasks that you shouldn’t have to do very often, or (ideally) at all, like replacing brushes, bearings, and batteries. We didn’t get a chance to test the XV-11 to this point, but my guess is that the XV-11 would be more resistant to bearing damage (something I’ve experienced with my own personal Roomba), simply because not as much stuff gets caught up in its cleaning system.

Both iRobot and Neato offer replacement components for their robots. iRobot’s website has nearly every component for the robot available, while Neato mostly focuses on accessories. I didn’t try to take either robot apart, so I can’t comment on how easy it is to replace major components, but I like the fact that iRobot gives you the option to try to fix things yourself.

-Overall

The Neato XV-11 is currently on pre-order for $400, to be available “this summer.” The iRobot Roomba 560 is available now for $350. However, the Roomba 560 does not include the Lighthouse multi-room technology. To get that, you’d need to upgrade to the Roomba 570 for $450, which might be a more realistic robot to compare the XV-11 to in terms of multi-room cleaning capability. And even then, the XV-11 is still likely to be significantly better at cleaning multiple rooms due to its mapping technology.

So, to summarize:

-Both robots clean hardwood equally well, about as well as a traditional upright vacuum.
-The Roomba cleans carpet noticeably better than the XV-11, and is significantly better at picking up pet hair. Neither robot is as good at these tasks as a traditional upright vacuum.
-The Roomba requires significantly more maintenance than the XV-11, especially if it picks up hair of any kind.
-The XV-11 cleans rooms about four times as fast as the Roomba.
-The XV-11 is significantly better at cleaning multiple rooms than the Roomba.
-The XV-11 seems louder than the Roomba.
-The fact that the Roomba uses cleaning behaviors derived from foraging insects is very cool.
-The fact that the XV-11 uses a laser to map rooms is very cool.

There are a few other things to potentially consider… If cost is an issue, iRobot sells Roomba models that are less expensive than the 560. If you only need to clean one or two rooms, and don’t need the scheduling feature, you could get a Roomba 530 for $300.

Also, iRobot has been selling Roombas for a long time, while Neato is introducing a new product. The fifth generation of Roombas embodies many years of improvements and refinements while the XV-11 has yet to prove itself as a commercial product. That said, the mapping technology in the XV-11 is very impressive, and I feel like irrespective of which robot makes a better vacuum, there’s a lot of potential there.

What it comes down to, though, is that both the iRobot Roomba 560 and the Neato XV-11 are solid autonomous robot vacuums that use different techniques and technologies to get your floor clean and keep it that way without you having to lift a finger.

And once again, I’d encourage you to read our individual reviews of each robot, since there are lots more details (plus more pictures and video):

BotJunkie Review: Neato Robotics XV-11
BotJunkie Review: iRobot Roomba 560

[ iRobot Roomba 560 ]
[ Neato XV-11 ]

Oh yeah, and here’s the jousting:

Yep, as you can see, vacuum robots are pretty terrible at jousting.

Comments (23)

Category: Consumer

23 Comments

Comment by Mark

Made Friday, 4 of June , 2010 at 6:13 am

without lifting a finger? not yet… you still have to empty the dustbin…

but eventually you could have a PR2 do it!!

Comment by defwheezer

Made Friday, 4 of June , 2010 at 7:57 am

The XV-11 is four times faster than the Roomba, cleaning living room in 12 minutes as opposed to the Roomba’s 45 minutes…

12 min VS 45 min – the winner is clearly Neato!! The Roomba takes too freaking long to do its random path cleaning compared to the Neato wghich does a very efficient ‘map and clean’.

Comment by Ben

Made Friday, 4 of June , 2010 at 11:02 pm

I’m going to get one, but still can’t figure out which.

Neato cause it does multi-room well, but I get the feeling the Roomba cleans the carpet better.

Speed isn’t a worry, I just want it to clean well and do multi-rooms.

Apartment is all carpet, so can you comment on ‘how’ much better the Rooma does carpet over the Neato?

Comment by Evan Ackerman

Made Saturday, 5 of June , 2010 at 2:49 am

It mostly depends on whether or not you have pets. Both the Roomba and the Neato get plenty of dirt out of carpet. It’s hard to measure such things quantitatively (as far as my living room goes, anyway), but it’s true that the back and forth random direction-ness (over any given spot) of the Roomba is probably better at getting the dirt out. However, it may also be true that once you get the carpet clean (like, with an upright), both the Neato and the Roomba are fine at getting the sort of day-to-day dirt up. I will say that both the Neato and the Roomba returned full dustbins off of my carpet after a week of not vacuuming.

If you have pets, though, or long hair, the Roomba is substantially better. The tradeoff is that you’ll spend more time cleaning the Roomba itself, but at least all the pet hair is in one place (around the Roomba’s brushes) instead of spread over your carpet.

I would also say that if you have more than two rooms, you’ll probably want either the Neato or the more expensive Roomba 570 (which can use the Lighthouses to help it navigate). But, the Neato will still probably clean multiple rooms more efficiently.

Comment by Ben

Made Sunday, 6 of June , 2010 at 12:36 am

Hmm my wife has long hair and I’m always vaccuming it up. But I don’t like the idea of all that maintenance on the Roomba. Does the Neato pick up hair at all, or does it just push it around leaving clumps everywhere?

Only have 2 rooms in the apartment ATM, but will be moving into a house in the next 12 mths. So the multiroom abilities of the Neato are very appealling.

I guess if they cleaned to a very similar standard, the the Neato would be the pick. But from what you’re saying, the Roomba does a much better job at the actual cleaning?

Comment by Jen

Made Sunday, 6 of June , 2010 at 9:57 am

“all that maintainence” is less than five minutes of cleaning the brush and the beater bar. The only time it ever gets up past 5 minutes (maybe), is when you have to unscrew the rotating brush to get the hair that tangles around it and stops it from spinning.

Comment by Evan Ackerman

Made Sunday, 6 of June , 2010 at 1:51 pm

@Jen It’s true that the maintenance isn’t that hard and doesn’t take very long. But, it is dirty, and annoying, since it needs to be done relatively frequently… And of course, this is in contrast to the XV-11, which doesn’t doesn’t need nearly as much, although we were only able to test it for a day or two. However, three back to back runs with the Roomba and it requires a cleaning. Three with the Neato, and it looked brand new.

Comment by Evan Ackerman

Made Sunday, 6 of June , 2010 at 2:16 pm

@Ben They do clean to a very similar standard, with the exception of pet hair (which the Roomba does significantly better), and carpet, where the Roomba will probably do slightly better depending on what kind of carpet you have. You may or may not notice the difference on carpet; you probably will if it’s carpet with pet hair on it. Read our XV-11 review for a picture of the pet hair issue. On hardwood they’re pretty much the same.

Comment by Mark

Made Saturday, 12 of June , 2010 at 7:09 am

This seems like a very fair & balanced comparison, and therefor I have no reason to question your journalistic integrity, but … looking at things from the POV of Neato Corp, I am troubled that you seem to be the only reviewers that they are providing their product to for pre-retail testing. I am really motivated to get a robotic cleaner, and at the moment I am really dispsed to buy the Neato over the Roomba, but … I can’t place a pre-order for a $400 product based upon one solitary review. Neato, you clearly have a working model that is available for testing. Please provide it to other sites to do that testing.

Comment by Jim

Made Friday, 18 of June , 2010 at 11:04 am

Evan, my house is 100% ceramic tile floors. No carpeting at all. I have a beagle that sheds a tremendous amount of fur. Given that it’s all ceramic tile, do you feel that the XV11 is still inferior to the Roomba at picking up pet fur? I’m very concerned about the Roomba and failures due to keeping itself clean.

Another question has to do with capacity of the dustbin. Roomba has the 562 and 532 which have larger dustbins for pet hair. How does the XV11 dustbin size compare to either the 532 or 562? Thanks.

Comment by Evan Ackerman

Made Sunday, 20 of June , 2010 at 1:09 pm

@Jim I’d say that on hard floors, the XV-11 is just as good as the Roomba at picking up anything, pet hair included. The issue with carpet is that the XV-11 doesn’t have a bristle brush to pull out stuck hair, but on a smooth surface, the XV-11’s sweeper and powerful vacuum work fine.

I’m not exactly sure how the size of the higher capacity Roomba dustbins compare, but since the XV-11 has a slightly larger dustbin than a normal model Roomba, my guess is that it’s not going to be a significant difference. I can email iRobot and check on that for you.

Comment by Chris

Made Tuesday, 22 of June , 2010 at 11:48 am

Hi Evan,
first, thanks for the great review!

In my apartment which is roughly 1000sqf, mostly hardwood floor, the floor is on two levels seperated by a rounded step of approx. 1 inch height. Similar to a doorstep.

Can you estimate which of the two robots is more likely to be able to “climb” that little step?
Many thanks!

Comment by Carlos

Made Wednesday, 23 of June , 2010 at 6:57 pm

Hi Evan, congrats for the great review on both products.
I own a Roomba 570 with 2 lighthouses and just replaced a ‘leg’ that got destroyed by pet hair (yes, you must take a lot of care as many parts are made of plastic and hair can destroy the tiny and fragile gears). With a Golden Retriever and a persian cat you can imagine how dirty my crazy robot ends every day. But it worth every penny.
Im really impressed with Neato XV-11 videos but worried that after so long time (since nov or dec 2009) they still in ‘pre-order’ status.
How long do they still in pre-order and why is taking so long? Would that because they found some problem on their robot or they don’t have enough $$$ to build them? Im not comfortable to place an order for a product that ‘will become available soon’.

Comment by Chris

Made Thursday, 24 of June , 2010 at 8:09 am

Coming back to my question regarding the 1-2″ step in my apartment: The Roomba 550 makes it without problems in both directions.

I bought the Roomba 550 with the new Aerovac bin yesterday, because the missing side-brush of the Neato is a major downside IMHO.

Comment by Ben

Made Tuesday, 29 of June , 2010 at 3:22 am

Hi Evan,

I ended up purchasing the Roomba 560 and thus far am very pleased. You even inspired me to put together a review as well :)

http://www.youtube.com/watch?v=AqrebYmtiKY

Am still very interested to see your review of the Neato Robotics XV-11 when it ships :)

Thanks again for the advice.

Comment by susan

Made Wednesday, 14 of July , 2010 at 11:05 am

I have yet to receive my preordered neato. Any comments on how the neato did on rugs with fringe? My roomba dragged it all over the carpet making it look dirtier than before it started.

Comment by Greg

Made Thursday, 22 of July , 2010 at 11:35 am

Excellent review of the two vacs. After several months of hearing about the XV-11, itʻs nice to see something other than lots of marketing verbage. I own an older Roomba Discovery that will eventually need more replacement parts than itʻs worth and have been watching for a decent comparision. Iʻm still quite happy with the Roomba as it does an great job on my low pile carpet ( no fringes or loose cables in the place )It has been running great for two years now with just a minor bit of maintenance. ( less than I have put into my upright ) The price was right as I retrieved it from a thrift store discard pile, soldered a broken motor wire and replaced the battery.

Comment by John

Made Saturday, 24 of July , 2010 at 6:21 pm

“how much area can each robot cover per charge, how long does it take to recharge”… So what are the answers to these questions?

Comment by Evan Ackerman

Made Sunday, 25 of July , 2010 at 3:44 pm

@Susan- The Neato doesn’t have bristle brushes, which in my experience are what grabs carpet fringes. I don’t have any fringed carpet currently (although I’m familiar with the issue), but I would think that the Neato would be less likely to pull the fringe out.

@John- The XV-11 can cover more area per charge, since it doesn’t repeat areas. It also has a smaller battery than the Roomba, so it recharges faster… You just don’t get the redundant coverage of the Roomba.

Comment by Bill Atkinson

Made Thursday, 5 of August , 2010 at 1:32 pm

I have hardwood floors with area rugs that are rather thick. My original-model Roomba has trouble handling the edges of these carpets; it spins its wheels trying to get on the carpet, and if half of the Roomba is on the carpet and half is off, it’s not very happy.

Does anyone have an idea how well the Neato will do with this type of situation?

For that matter, does anyone know if recent-model Roombas handle thick area rugs any better than the original Roomba?

Thanks!

Comment by Richard Nichols

Made Thursday, 5 of August , 2010 at 10:20 pm

One thing that no one mentioned was whether the flexible spinning brushes on the Roomba get tangled up in rug tassels. Years ago I bought the first two generations of Roombas and I soon saw how the spinning brushes constantly got twisted up. In fact, it was sometimes hard to get them untwisted. I’d often return to a room and find my Roombas tied up and unable to move, the batteries exhausted, and eventually the rubber brushes would be damaged because they were permanently deformed, meaning that the bristles wouldn’t be pointed downwards to the floor. The problem with the brushes led me to give up using the Roombas after a few months, even thought he concept is still fascinating. Also, judging by the size of the wheels on the two different devices reviewed (about the same), I suppose that neither device can traverse physical door thresholds higher than, say three-quarters of an inch. That was also annoying limitation for me.

Comment by Bill Atkinson

Made Friday, 6 of August , 2010 at 8:13 am

Although I can’t find a reference immediately, I believe that the latest generation of Roombas will detect when they’ve tangled up with tasseled rugs, and un-tangle. I recall seeing a video where it rolled up the tassels, detected it, and unrolled them. Unless I dreamed it. :-)

Ah, at least a quote from the Wikipedia page on “Roomba”: The third generation has a release mechanism in the brush deck and will not only pass over tassels and electrical cords, it will actually clean them.

If my first-gen Roomba would stay on a thick area rug because it’s too high of an edge, that’d be good, but it thinks it can handle climbing on and off the rug edge, but it can’t. Perhaps the Neato can.

Comment by Greg

Made Saturday, 7 of August , 2010 at 12:36 pm

I just avoided the use of fringed floor things in my place. All cords and cables are tucked away out of sight and reach. ( I own a B&B here in Hawaiʻi so I keep the floor clutter at a minimum. )

I was surprised at the lack of bristles on the Neato. Hairs,sawdust,metal shavings,etc… get stuck in the carpet pile and usually need a little mechanical coaxing to remove. All of my uprights have had bristles to augment suction. Aside from collecting things ( long hairs, thread,etc..) on the spindle, the concept seems to work well.

So far, two plus years of daily cleaning by a Discovery 400 found in a thrift store discard bin has proven to be a worthy investment of 20 minutes and a new battery. Also watching one of Brooksʻ subsumption architecture robots at work is fun. The laser rangefinder / mapping sounds cool but this one has to break down beyond repair first.

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From the folks who brought you OhGizmo.com, BotJunkie obsessively chronicles Man's inevitable descent into cybernetic slavery.

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